Info & Guidelines

FAQ

Can anyone write a review of a dive center?

No. Published reviews are only from diving professionals to professional divers (Dive Master, Dive Instructor,…) who worked for the dive center they want to review.

Can I write a review of my own center?

You can’t write a review of your own center.

Can I post a review on behalf of someone else?

No. Reviews are meant to provide dive professionals with feedback from their own experiences.

Can Divebite remove a review from one of the dive centers, and why?

The only time the text of a review is removed is when it violates our Terms and Conditions and/or our Review Guidelines.

Do I have to be registered to leave a review?

Yes, create a profile, create a User Name, and request a verification of your profile. Our team will confirm your registration.

Does Divebite check reviews?

Yes. Divebite moderators screen reviews to ensure they meet our posting Terms and Conditions/Review Guidelines.

Are the reviews anonymous?

Yes. Only your User Name is connected to your review.

Does Divebite only post positive reviews?

As long as a review meets our Terms and Conditions/Review Guidelines, we’re happy to post it whether it’s positive, negative or neutral. We do not influence or change the content of reviews.

Is there anything I can do if I disagree with a review about my dive center?

Yes. If you believe the review is not genuine, you can report the review as inappropriate by contacting us or by replying on the review. We’ll examine the review and take action if necessary.

How do I change or delete a review that I’ve written?

The reviews can not be changed. You can contact us with the request of removing the review and write another one.

To delete a review, simply contact Divebite adminstrators, who will assist you to do so.

How do I write a review?

You must be signed in to leave a review.

You can do so:

via Home Page by clicking on Create Free Account or Sign In To Review

via Main Menu. Click on Leave a Review and choose for one of the options

New User – Register Here or Already Registered – Sign In

If you are already signed in and registered search for your dive center via interactive Map Pinpoints or List of Places.

How do I search for a dive center?

To search for a dive center you can do so via Map Pinpoints or List of Places.

Map Pinpoints is an interactive map, where you can zoom into particular area and search for dive centers pinned on the map.

List of Places – select a country and press “search” give it couple of seconds till the system updates itself and select a region. press “search” again.

List of dive centers will appear underneath, however not in alphabetical order.

You can also Quick Search. Write the exact name of the dive center you are looking for and  press Enter on your keyboard.

How do I log out?

Go to your profile and press the log out button

Our guidelines for reviews

Divers rely on Divebite reviews when planning a divejob/trip.

Reviews must not contain any profanity, threats, prejudiced comments, hate speech, sexually explicit language, or other content that is not appropriate for divers.

Reviews must be:

1. Relevant to other dive professionals, i.e. no content that is not relevant to plan a work experience trip and research.

2. Non-commercial, i.e. we do not publish URL’s or promotional material of any kind. We reserve the right to reject any e-mail address, password, financial information or phone number for any reason.

3. No reviews written by the ownership, management of a dive center or franchise that the property belongs to; including past employees, volunteers or anyone associated with/related to employees of the property or franchise of properties in question.

4. No insulting language that is irrelevant to customer service (such as hurtful physical descriptions or name-calling). Do not attempt a smear campaign by taking extreme efforts to damage the reputation of a center or individual, or by inciting the community to do the same.

5. No personal political, ethical, or religious opinions, discussion or commentary in reviews. Names are permitted in reviews. As a courtesy, we may remove the last name upon request.

Divebite will not publish reviews written in an attempt to obtain money or services from a center owner, in exchange for withholding or offering to remove a negative review.